Q:How’s your after sale service?
A:
1.We have continued order for this item,so the production is very well,so that we can guarantee about the quality.
2.If there are small quantity defective units,we could give more in next order.
3.And if with bigger quantity,we will take charge of the shipping cost to get the goods to our factory for repairing.
4.We give 3 years warranty for power adapters.
Q:What is the lead time?
Answer: Production lead time : 20 to 25 working days for different models.
Pls send inqury to us for more exact info.,we will do fast response
Q: Do you have any approvals and certifications?
Answer: yes, we have CE,FCC,ROHS,SAA,CB ,etc. Our standard cooperation labs are such as TUV,UL,LVD,SGS etc.
Q: How about your production capacity?
A: 50000pcs per week.
Q: What’s the burn in time and working temperature?
A: We have the automatic computer control burn in system and the burn in time usually is 2 hours and the temperature is 30℃
Q:What’s the maximum power of your power supply?
A: Our power supply the power is ranging from 5W to 12W.